We're here to make your shopping experience as seamless as possible. Below are answers to some of our most frequently asked questions. If you need further assistance, please don't hesitate to contact our team.
Pre Sale Questions
Most pre-orders are handcrafted specifically for you and typically require 10–21 business days for production before shipping. Once your order has been completed, you will receive a confirmation email with your tracking information.
Raw hair is 100% unprocessed human hair collected from a single donor. It has not been chemically treated, dyed, or coated with silicone, allowing it to maintain its natural strength, softness, and longevity. Our premium Indian and Vietnamese raw hair can be colored, styled, and reused with proper care.
Ready-to-Wear wigs are fully prepared and ready to wear with minimal styling. Signature Custom wigs are handcrafted according to your selected preferences, including length, density, and styling. Luxury Collection wigs represent our highest level of craftsmanship, featuring premium raw hair, meticulous construction, and exceptional attention to detail.
Yes, we will assist you to install the template if needed
Yes. We proudly ship to customers worldwide. Shipping times and delivery costs vary depending on your location and will be calculated during checkout
Absolutely. Our Signature Custom Collection allows you to personalize your wig based on your preferred length, density, cap size, lace type, and styling options. We create each custom piece with precision to suit your individual preferences.
If you're unsure which collection best suits your needs, our team is happy to guide you. Contact us before placing your order, and we'll help you choose the perfect option based on your lifestyle, styling preferences, and budget.
Due to the custom nature of our products and hygiene considerations, we do not accept returns or exchanges on worn, customized, or altered items. If your order arrives damaged or incorrect, please contact us within **48 hours** of delivery so we can resolve the issue promptly.
To maintain the beauty and longevity of your investment:
• Wash with sulfate-free shampoo and conditioner.
• Allow the hair to air dry whenever possible.
• Store your wig on a wig stand when not in use.
• Use heat styling tools responsibly and always apply a heat protectant.
• Brush gently using a wide-tooth comb or a wig brush.
Following these care instructions will help preserve the quality and appearance of your hair.
Our customer care team is available to assist with product recommendations, order enquiries, and general support.
Email: iyarebeautyofficial@gmail.com.
You may also reach us through the Contact page or via our official social media channels.
Technical +
Yes. We specialize in premium 100% human raw hair sourced from trusted suppliers in India and Vietnam. Every product is carefully selected to meet our quality standards.
Yes. Because our raw hair is unprocessed human hair, it can be professionally coloured, curled, straightened, and styled. We recommend using a qualified stylist to achieve the best results while maintaining the integrity of the hair.
